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Ensuring that team members are well-supported is fundamental to any successful businesses. This is particularly vital for the hospitality sector which, at its heart, is built on providing fantastic customer service, creating repeat visits and an exciting, enjoyable experience and drives social mobility in communities across the country.
It is therefore critical that jobs and careers are attractive for jobseekers and existing team members alike. To ensure success, retention is critical for upskilling the sector, and for retention to be delivered, team members must feel valued and supported within their workplace. In effect a positive focus on wellbeing within the workplace has been proven to boost productivity and reduce absenteeism. Creating such environments will deliver a sense of belonging, positively impacting on the mental and social health of team members.
To ensure success, a holistic approach must be taken. This in practice goes beyond a focus of the workplace, extending to an individual’s wider life.
This Promise seeks to act as signpost for both employers and their teams to access the necessary resources in existence to support best practice of wellbeing not only in the workplace, but also supporting individuals in their wider lives. Providing such support will enable members of our industry to reach their full potential and ensure longevity for those within our sector.
Industry best practice suggests creating a business or team ethos is critical to promoting wellbeing and building retention. This could be linked to a specific cause or your local community.
The Promise is not an exhaustive, nor compulsory, list for businesses to comply with.
Responding to the Coach Nightclub drinks promotion, Colin Neill, Chief Executive of Hospitality Ulster said:
“Irresponsible promotions have no place in our industry and we condemn them outright. We believe the imagery associated with this promotion is unacceptable and have referred it to the Independent Complaints Panel for the industry’s Responsible Retailing Code.
Irish News Column, August
By Colin Neill, Chief Executive, Hospitality Ulster
‘Tourism Tax’ a non-starter warns Hospitality Ulster
Trade NI, Northern Ireland’s largest business coalition, representing Hospitality Ulster, Manufacturing NI and Retail NI, has today met with the Shadow Chancellor, Rt Hon John McDonnell MP, who is visiting Belfast.
Reacting to the news that Julian Smith has been appointed as the new Secretary of State for Northern Ireland, Trade NI (the alliance of Hospitality Ulster, Retail NI and Manufacturing NI) in a joint statement commented: