HOSPITALITY GUIDE TO RECRUITING WORKERS AGED 50+

 

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The UK is undergoing a large demographic shift. However, broadly speaking, the hospitality sector is falling behind with regards to attracting and employing an older workforce.

 

Centre for Ageing Better reports that by 2025 there will be an extra one million workers over the age of 50 in the UK. This body of workforce can begin to address the vacancy rates of 10% that continue to persist within the sector, with hospitality vacancies close to around 50% higher than they were pre-pandemic (ONS).

 

This guide has been developed as part of a taskforce between UK Hospitality and The Phoenix Group, established as part of the Government's over-50s Ministerial Taskforce. The overarching aim of the Taskforce is to increase the number of over-50s in the UK workforce, by exploring the issues and barriers which currently discourage the 50+ workers from securing employment within the sector.

 

We have identified the myths attached to this age group in the workplace. Additionally, we have found solutions to the barriers which not only prevent the sector from supporting older employees throughout their everyday working life but also hamper the critical recruitment process.

 

Understanding generational difference is crucial, as this is often the first hurdle fallen by many employers. This guide sets out a best practice approach for businesses in our sector to capture this untapped talent pool of workers, with years of skill and experience already behind them. Overall, enabling businesses to create more diverse and harmonious teams.

 

Amended for Northern Ireland by Hospitality Ulster in partnership with Tourism NI.