WE KNOW YOU ARE A GOOD EMPLOYER - BUT DO POTENTIAL STAFF
03 August 2023
The Hospitality & Tourism Industry Wellbeing & Development Promise is the new initiative taking the place of the Hospitality Employers Charter in Northern Ireland.
Developed by the UK Hospitality and Tourism Skills Board, and implemented in Northern Ireland by Hospitality Ulster, HATS and Tourism Northern Ireland, the promise is a list of simple pledges which demonstrate that you are a good place to work, helping to attract, support and ultimately retain your people.
Get recognised as a good employer and access fantastic support resources with a simple and free sign-up process.
Ensuring that your staff are well supported is fundamental to any successful business. It has never been more important that jobs and careers in our industry are attractive for jobseekers and existing team members. Staff retention is critical for upskilling the sector and for your own success. For that to happen, staff must feel valued and supported.
A positive focus on wellbeing has been proven to boost productivity and reduce absenteeism. Creating these environments at work will impact positively on the mental and social health of your people.
The Wellbeing & Development Promise seeks to act as a signpost for both employers and their teams to access the necessary resources to support wellbeing not only in the workplace, but in staff members’ wider lives.
- Ensure that you create a working environment that facilitates respect between all team members.
- Implement a diversity & inclusion policy.
- Support a team member on their wider life issues, if appropriate, and provide assistance where possible
- Ensure that team members are well-rewarded for their work, considering a wide range of pay and benefits, communicated through a clear pay policy.
- Where tips are received have a clear policy for their distribution and keep deductions to an absolute minimum and only to cover costs
- Identify training and development opportunities for team members at all levels, and promote these to your workforce along with provision of all necessary compliance training to keep our teams safe.
- Be open to flexible working where you can and offer a range of shift patterns with reasonable notice on changes.
- Produce and maintain a health & safety policy.
- Be aware of the mental health challenges associated with working in hospitality and minimise these.
- Enforce a policy of anti-harassment in the workplace.