Managers are often promoted because they’re great at their job - perhaps a brilliant bartender or a standout server - but the step into leading people requires a different set of skills that many have never been supported to develop.

Without the confidence and tools to lead people well, owners and GMs can end up carrying the weight of every decision.

That’s exactly why the Hospitality Management Development Programme was created.

Following the success of the programme O'Reilly People Management is running it again this September in Belfast.

Managers who previously attended the programme described it as insightful, engaging, and eye-opening, with over 90% saying they would recommend it to other managers.

But the real impact showed up months later.

Participants said they were…

✅ More confident making decisions, instead of constantly checking with the GM

✅ More comfortable having difficult conversations with staff

✅ Clearer about managing performance properly (without friendships getting in the way)

✅ Reassured they weren’t alone, in the challenges of management

This two-day programme gives hospitality managers (and aspiring managers) the space, practical tools, and confidence to step fully into the role.

📅 Monday 21st September and Monday 28th September 2026

📍 Belfast City Centre

Places are limited to keep the sessions practical and interactive.

If you have a manager - or someone with management potential - you’d like to invest in, get in touch with Jill O’Reilly to find out more and book a place.

Get in touch here 👉 https://oreillypeoplemanagement.com/get-in-touch-1