What is LOCAL?

  • A low-cost app / online platform to help hospitality businesses offer home delivery or click and collect during the lockdown period, as well as facilitating in-premises ordering direct from tables when we reopen under social distancing measures

  • With zero upfront charge- Local allows pub, bars and restaurant to take and manage orders and payments all in one place

  • Transaction charge: 2% plus Stripe Connect fees (1.4% +20p). Comparison of transaction fees: WorldPay is 2.75% + 20p, PayPal is 4%. For a business turning over £25k a week with an average transaction of £35 for example, using LOCAL & Stripe would cost 3.7%, vs 15.7% for Just East + Stripe, and 25%-30% for Deliveroo & Uber Eats.

  • Get back to business and generate sales by offering home delivery or click & collect

  • You can get set-up quickly and have payments deposited straight to your account

  • To download HU's industry specific guidance on food & drink to go, delivery and click & collect please CLICK HERE


The LOCAL platform will initially facilitate online ordering from customers to offer food and drink for collection or delivery until such times as the current lockdown measures are eased.

It will then move to provide an opportunity for local businesses to digitally take orders directly from customers sat at their tables with social distancing measures in place once the current lockdown ends.

The LOCAL platform is geared to help our industry and their customers going through each phase of this crisis.

A survey by Kantar during the first week of lockdown showed that the 1 thing people are looking forward to when the crisis is over is going out with friends for some food and drink. Together, we can make sure we still have places to go when the time comes.



How do I get started?

Businesses just need a logo, menu, contact details and Stripe Connect account to set themselves up on the app. Consumers can then place orders on the web, through their mobiles or over the phone. Users can find outlets in their local area by entering their postcode or visiting the locations page.

Register your interest by completing this form (CLICK HERE)

A member of our team will then be in touch to complete your account set-up. You will then be added to our website and apps, available to download from both the Google and Apple App stores.

For more information about the service visit mylocaldelivers.com (CLICK HERE)



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