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Are you delivering a quality product? Best practise guides and premises audits to help you retain existing and generate new income.
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An overview of the hallmarks of a successful hospitality business. Is your business working to its full potential?
File Type: PPT File | File Size: 162kb
Extensive self-audit for your premises. Take a look at your offer with fresh perspective.
File Type: DOC File | File Size: 171kb
Basic guidance for what a customer should experience when visiting your premises for the first time.
File Type: Chrome HTML Document | File Size: 592kb
Basic guidance for best practice when communicating with customers by email.
File Type: Chrome HTML Document | File Size: 607kb
Basic guidance for best practice when using the telephone.
File Type: Chrome HTML Document | File Size: 593kb
Responding to the Coach Nightclub drinks promotion, Colin Neill, Chief Executive of Hospitality Ulster said:
“Irresponsible promotions have no place in our industry and we condemn them outright. We believe the imagery associated with this promotion is unacceptable and have referred it to the Independent Complaints Panel for the industry’s Responsible Retailing Code.
Irish News Column, August
By Colin Neill, Chief Executive, Hospitality Ulster
‘Tourism Tax’ a non-starter warns Hospitality Ulster
Trade NI, Northern Ireland’s largest business coalition, representing Hospitality Ulster, Manufacturing NI and Retail NI, has today met with the Shadow Chancellor, Rt Hon John McDonnell MP, who is visiting Belfast.
Reacting to the news that Julian Smith has been appointed as the new Secretary of State for Northern Ireland, Trade NI (the alliance of Hospitality Ulster, Retail NI and Manufacturing NI) in a joint statement commented:
Template door policy for football shirts ahead of Euro 2016
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